Lou Malnati’s FAQ’s

 

How many Lou Malnati’s locations are there?
Our 30th store opened in Tinley Park in Spring of 2009.  There are 19 carry out locations and 11 dine in restaurants. 

Where is the corporate office located?
3685 Woodhead Dr. Northbrook, Illinois 60062.

How do I request a donation?
You can find the guidelines for requesting a donation on our Donations and Fundraising page on the website.

How do I order pizzas to send through the mail?
If you would like to order pizzas to ship, you can do so at www.tastesofchicago.com

Can I pick up catering order placed through the catering office at my local Lou Malnati’s Location?
Yes, we work with all of our full-service restaurants and carry-out locations and you can place your order to be picked up at any one of them, or you can let us bring it to you.

Should I call the catering office, or my local Lou Malnati’s location for catering orders?
In short; whichever you prefer. At Lou’s catering office, we work with your local Lou Malnati’s to coordinate larger orders. Our typical order is for ten or more people, but we can take orders for anywhere from one person to hundreds of people. If you are looking to place an order for immediate delivery or pick-up, you would be better suited to call your local Lou Malnati’s. If you are looking to place an order in advance, and would like to order from our catering menu, or need assistance with how much to order, please contact our catering office.

How far in advance should I place large catering orders?
To help ensure that we can accommodate your desired delivery or pick-up time, we recommend at least 48 hours’ notice, but we will do our best to oblige you regardless of whether you call two weeks, two days, or two hours in advance.

What is your delivery charge?
That depends on where you are located. We deliver to many places in the Chicago area for only $2.50. If you are in or near the Loop, we normally charge $3.25. For details on delivering outside of our normal delivery zone, please call our catering office.

How can I pay for my order?
Three ways; cash (the driver will be able to accept cash on delivery), credit card (we will need the credit card number in advance), or company check (we DO NOT accept personal checks).

How many pieces does a large pizza have?
Our large deep dish is normally cut into eight pieces. Our large thin is normally cut in squares, and it has sixteen pieces, plus the four little corner wedges.

How many people will a pizza serve?
We normally recommend a large Deep Dish for four people, a medium Deep Dish for three people, a small Deep Dish for two people, and an individual Deep Dish for one person. For thin crust, our recommendation would be a large thin crust for three people, and a medium thin crust for two people (we do not offer the thin crust in small or individual).

How can I keep my pizzas hot after they are delivered?
Two methods seem to work the best; either keep the pizzas warm in an oven at it’s lowest setting (DO NOT set oven any higher than 200°F ), or wrap the boxes in a blanket or towel to insulate the heat.

What is in the Malnati Salad?
The Malnati Salad is romaine lettuce, sprinkled with romano cheese, and topped with crumbled genoa salami, gorgonzola cheese, our homemade bruschetta tomato mix, sliced mushrooms, and whole black olives. It is served with our homemade Malnati’s Sweet Vinaigrette dressing on the side.

Is there trans fat in the deep dish pizza?
No, our pizza is free of trans fat.

Is there MSG in your sausage?
No, our sausage does not have MSG in it.
 
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